Management & Leadership

Episodes

Above The Clutter with Pete Krainik Ep 1- The Home Depot – Don’t Buy Into Your Own BS

Customer Service. It’s the best kind of marketing that exists. The ability...

Above The Clutter with Pete Krainik Ep 3 – Steinway & Sons – For the First Time in 40 Years

A 160-year old story about craftsmanship and the pursuit of excellence. A...

Adapt To Your Customer

The discussion of physical stores becoming irrelevant has been a topic of...

Anna Russell, Former GM of Brand Marketing at Audi of America

Effie winner Anna Russell, former General Manager of Brand Marketing at Audi...

Anticipate the Needs of Your Customers

Some of you may be familiar with the 1970’s and 80’s hit...

Banking with Purpose; Balancing Values and Business

Why do your bank’s values need to align with your own? Keith...

BE BAD FIRST

In Be Bad First on C-Suite TV, we’ll talk about Be Bad...

Behind the Barefoot Wine Brand with Michael Houlihan and Bonnie Harvey

Beautiful Sonoma County California is known for its spectacular vineyards.  Join us...

Better, Stronger, Faster: How to Help Your Team Succeed

Isn’t it true that you want your C-Suite to be better, stronger,...

Colleen Sellers, Group Brand Director at Johnson & Johnson

It isn’t uncommon for marketers to deliver a brand message with hope,...

Dan Negroni, Chasing Relevance

Dan Negroni, author of Chasing Relevance: 6 Steps to Understand, Engage, and...

Episode #2 – Tell Them What They Can Become!

Episode #2 – Tell Them What They Can Become! – Emotions are...

Episode #5 – The Finale Part #1

Episode #5 – The Finale Part #1 – Just when the contestants...

Episode 4: Bob McCarthy, CEO of Cheyenne Construction

Join C-Suite host, Jason Forrest, as he interviews Bob McCarthy who has...

GETTING BETTER AT DELEGATING

In this episode of the Proteus Leader Show on C-Suite TV you can see an...

Getting to Know You

Remember the Bob Seeger song, “Feel like a number?” In the C-Suite...

GIVING FEEDBACK

Over the past two decades, my colleagues and I have coached and...

Go the Extra Mile

Going the extra mile is an old expression. It describes people who...

How Customer Experience Can Lead to Customer Loyalty

How can you create an unexpected and amazing experience? Sometimes a Moment...

How to Use a Customer Satisfaction Survey to Your Advantage

How important are customer surveys? Peter Drucker’s old saying comes to mind:...

I Know What To Do But Don’t Do It with Joan Sotkin – Part 1

Prosperity Mentor Joan Sotkin explains why we can’t get ourselves to do...

If You Build This, They Will Stay

Every C-Suite executive must face the fact that there are some employees...

Learn from the Customer Service Department of the Year

How did Squaremouth win the Stevie? Steve Benna, one of their marketing...

Lee Bartlett, The No. 1 Best Seller

Lee Bartlett, author of The No. 1 Best Seller: A Unique Insight...

Looking for Your “Bob from Accountemps?” With Dawn Fay, District President at Robert Half

Remember Bob from Accountemps? Dawn Fay, District President at Robert Half –...

MAKING AGREEMENTS

The extent to which we expect other people to read our minds....

Mindy Gibbins-Klein, The Thoughtful Leader

Mindy Gibbins-Klein is the author of The Thoughtful Leader: How to use...

Practice Smarter Not Harder

Practice Smarter Not Harder.  When it comes to media interviews, most people,...

Self-Confirm the Sale

Don’t you want your customers to know they made the right decision...

Servant Leadership with a Smile

A study from the University of Illinois at Chicago found that when...

Six Steps to Creating a Customer-Focused Culture

Customer service is not a department. It’s a philosophy to be embraced...

Steve Rizzo, Motivate This

Steve Rizzo, author of Motivate This!: How to Start Each Day with...

TEAM PULSE: FINDING OPPORTUNITIES FOR HIGHER PERFORMANCE

About 20 years ago, my colleagues and I at Proteus noticed our client...

The Problem With Company Policies

Don’t you hate hearing the phrase, “That’s against company policy?” I know...

The Science of Change Management

Bringing change to an organization is no piece of cake- especially when...

The Wow Factor

“The WOW! Factor,” boils down to one thing; exceeding the expectations of...

To Serve is Divine

As the lines between personal and professional lives are increasingly blurred, the...

TOUGH CONVERSATIONS

If you ask any ten leaders what’s the hardest part of their...

Veronica Parker-Hahn, Former Vice President of Marketing at Oscar Insurance

During a sit down with Alan Hart, host of Marketing Today on...

Watch Your Language in the Workplace

What gets recognized gets repeated. When C-Suite leaders focus on bad behavior...